Terms of service

Welcome to Trident Yacht Miami! These Terms of Service (“Agreement”) govern the use of our yacht charter services. By booking a charter with us, you (“Customer,” “Charterer,” or “Client”) agree to abide by the following terms and conditions.

1. BOOKING & PAYMENT POLICY

  • All bookings require a full payment or a non-refundable deposit at the time of reservation.
  • Payment can be made via Zelle, credit/debit card, wire transfer, or other approved methods.
  • The remaining balance (if applicable) must be paid prior to departure. Failure to pay the balance will result in cancellation without a refund.
  • Prices are subject to change without notice, but confirmed bookings will not be affected.

2. CANCELLATION & REFUND POLICY

  • All payments are final and non-refundable. No exceptions.
  • Charters may be rescheduled only in the event of unsafe boating conditions as determined by the U.S. Coast Guard (e.g., hurricanes, extreme storms).
  • No refunds will be provided for cancellations due to personal reasons, scheduling conflicts, or customer no-shows.
  • Customers waive their right to dispute charges or file chargebacks with banks or financial institutions.

3. YACHT USAGE & RESPONSIBILITY

  • The yacht may only be used for legal and recreational activities.
  • Illegal drugs, firearms, and hazardous substances are strictly prohibited on board.
  • Customers are responsible for any damage to the vessel caused by their actions or negligence.

4. CREW & SAFETY REGULATIONS

  • The yacht is operated by a licensed captain and crew who have full authority over safety procedures.
  • Passengers must comply with all crew instructions to ensure safety.
  • Life jackets and safety equipment are provided and must be used as required.
  • Trident Yacht Miami reserves the right to terminate any charter without a refund if passengers engage in reckless, dangerous, or illegal activities.

5. LIABILITY WAIVER

  • Trident Yacht Miami is not liable for any injuries, accidents, or property damage that occur during the charter.
  • The charterer assumes full responsibility for all guests onboard and agrees to hold Trident Yacht Miami harmless from any claims or liabilities.

6. WEATHER POLICY

  • Charters will proceed in light rain or cloudy conditions.
  • If weather conditions are deemed unsafe by the captain or U.S. Coast Guard, the trip may be rescheduled at no additional cost.
  • Customers may not cancel due to personal weather preferences.

7. NO-SHOW & LATE ARRIVAL POLICY

  • Customers must arrive 30 minutes before departure for check-in.
  • No refunds or reschedules will be issued for late arrivals or no-shows.

8. CHARTER DURATION & ADDITIONAL CHARGES

  • Charter time begins and ends as scheduled.
  • If a customer requests to extend the trip, additional fees will apply and must be paid before extending.
  • Any damage to the yacht, lost items, or excessive cleaning needs may result in additional charges.

9. PAYMENT DISPUTES & CHARGEBACKS

  • By booking a charter, you waive your right to dispute or chargeback any payments made via Zelle, credit/debit card, or other financial platforms.
  • Unauthorized chargebacks will be treated as fraud, and Trident Yacht Miami reserves the right to take legal action, including reporting disputes to collections agencies.

10. MODIFICATIONS & TERMINATION

  • Trident Yacht Miami reserves the right to modify these terms at any time.
  • We may refuse service to anyone for violating our policies, safety rules, or engaging in unlawful behavior.

11. AGREEMENT

By booking a charter with Trident Yacht Miami, you acknowledge that you have read, understood, and agreed to these Terms of Service.